Do you know what's really going on in your store? Does the customer journey have bottlenecks or barriers to buying? With the help of visitor recordings and site heat maps, we create an understanding of customer behaviour and we find areas for development on your site.
Don’t guess: develop your business with factual information and increase sales!
Deepen your understanding of how exactly your store works.
See data visually through the dashboard, recordings, and heatmaps.
Understand how customers behave in your store so you can improve the user experience.
Understand better why a visitor doesn’t convert to a paying customer and take the right action in the store.
Changes should not be made based on assumptions, but on relevant and genuinely behavioural data.
By understanding customer behaviour with data, you have the potential to increase the turnover of your store.
Woolman’s experts have solid experience in e-commerce and e-commerce development in a number of industries.
As a continual service, a Woolman expert can regularly monitor customer behaviour and report findings and suggestions for action based on the data received on a monthly basis.
This helped us understand how the store works. It made it easier to see the real activity of customers in the store instead of just numbers!